Frequently Asked Questions

Where are you located?
Acacia Ridge, south side of Brisbane
Do you sell direct to the Public
Yes, Public is welcome
How can you afford to sell at such low prices?
We are the manufacturer, not a re-seller
Can I get a sample?
Samples are available, they sometimes incur a `one-off` charge which will be refunded back on the first order.
Is there a minimum order?
No, but smaller quantities = dearer unit price.
Do you have a showroom?
Yes, at our head office at Acacia Ridge.
Can I collect my order?
Yes, normal weekday trading hours & Saturday 8-12noon.
How long does it take once I have placed my order?
Lead times can vary according to Factory work load at time of order, call for confirmation.
Do you offer a delivery service?
Yes, our own company trucks to Metro Brisbane, external Couriers & Freight Companies to other areas or customers own preferred option.
Do you take Credit Cards?
Visa/ Master Card, (1%)
Why choose Boxfactory?
Because we are Qld`s Leading Packing Box/Carton Manufacturer and Packaging Supplier established for over 86 years. Check out our Google reviews.